At Silvan Retreats, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of our customers when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order. We also collect non-personal information, including website usage data, device type, and browsing behavior, to help us improve your experience.
How We Use Your Information
The information we collect is used to:
- Process and deliver your orders.
- Communicate with you regarding your purchase or inquiries.
- Improve our website, services, and offerings.
- Send promotional emails if you have opted in.
Opt-Out Instructions
If you no longer wish to receive marketing emails or promotional communications from us, you can opt out at any time by:
- Clicking the “unsubscribe” link at the bottom of any marketing email.
- Sending an email to [email protected] with “Unsubscribe” in the subject line.
Please note that even if you opt out, we may still send you transactional emails regarding your orders or account updates.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers who assist us in operating our website, processing payments, or delivering orders, but only under strict confidentiality agreements.
Cookies and Tracking
We may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but some features of our website may not function properly.
International Customers
Silvan Retreats operates worldwide. By placing an order with us, you consent to the transfer of your personal information to countries outside your own for processing and fulfillment.
Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at [email protected].