At Silvan Retreats, we strive to ensure your camping gear, fishing gear, hiking gear, and luggage reaches you safely and promptly. This policy outlines the shipping process and related information.
Processing Time
Orders are typically processed within 1–2 business days after confirmation. Once your order is processed, it will be prepared for shipment.
Shipping Methods & Delivery Time
We offer worldwide shipping via reliable courier partners. Delivery times may vary depending on the destination, but most orders are delivered within 7–15 business days.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment.
Cash on Delivery
All orders are available for Cash on Delivery only. Please ensure you have the correct amount ready at the time of delivery.
Damaged or Lost Shipments
If your order arrives damaged, please contact us immediately at [email protected] with photos and details. Our team will assist you with a replacement or refund.
Contact Us
For any shipping-related inquiries or assistance, reach out to [email protected].